SHENZHEN DAOYI INTERNATIONAL LOGISTICS CO., LTD. Privacy Policy

This Privacy Policy (the "Policy") explains how Shenzhen Daoyi International Logistics Co., Ltd. ("Dycargo", "we", "us" or "our") collects, uses, stores, discloses and protects the personal information and data (the "Personal Information") you provide when accessing or using our website (www.international-freightforward.com) (the "Website") and our international logistics services (collectively, the "Services"). By accessing or using our Website and Services, you acknowledge that you have read, understood and agreed to the terms of this Policy.

We may collect the following types of Personal Information to provide and improve our Services:

• Contact Information: Such as your name, email address, phone number, company name, and postal address when you submit an inquiry, request a quote, or register for our Services.
• Logistics-Related Information: Such as the details of the goods to be shipped (including type, quantity, value), consignee information, shipping address, and customs declaration information necessary for providing logistics services.
• Website Usage Information: Such as your IP address, browser type, operating system, access time, pages visited, and other usage data collected through cookies and similar tracking technologies. This information helps us optimize the Website and enhance your browsing experience.

We use your Personal Information for the following legitimate purposes:

• To provide, process, and fulfill the logistics services you request, including order confirmation, cargo tracking, customs clearance, and delivery arrangement.
• To respond to your inquiries, provide quotes, and offer customer support.
• To improve our Website and Services by analyzing usage data and user feedback.
• To send you relevant information about our Services, promotions, and updates (you may opt out of such communications at any time).
• To comply with legal and regulatory obligations, such as customs requirements, tax regulations, and anti-money laundering laws.
• To protect the security and integrity of our Website and Services, and to prevent fraud or unauthorized activities.

We take reasonable and appropriate security measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Implementing technical safeguards such as encryption, firewalls, and secure server storage.
• Establishing internal management systems and access controls to limit employee access to Personal Information.
• Regularly reviewing and updating our security policies and procedures to adapt to changing security threats.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will take all reasonable efforts to protect your Personal Information.

We will not disclose your Personal Information to any third party except in the following circumstances:

• With your explicit consent or authorization.
• To our trusted partners who assist us in providing the Services (such as overseas agents, shipping companies, airlines, and customs brokers), and these partners are obligated to protect your Personal Information and only use it for the purposes specified by us.
• To comply with applicable laws, regulations, legal processes, or government requests.
• To protect our legitimate rights and interests, property, or safety, or the rights and interests, property, or safety of our users or the public.

You have the following rights with respect to your Personal Information:

• The right to access, correct, or update your Personal Information.
• The right to request the deletion of your Personal Information in accordance with applicable laws.
• The right to opt out of receiving non-essential communications (such as marketing emails) from us by following the unsubscribe instructions in the communications.
• If you wish to exercise any of these rights, please contact us using the information provided in Section 7.

Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your preferences and track Website usage. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some features of the Website may not function properly if you disable cookies.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Information, please contact us at:

Shenzhen Daoyi International Logistics Co., Ltd.

Email: [Alex@dycarg.cn]

Phone: [+8617388795117]

Address: [368-2,Zhiwuyuan Rd.,Longgang District, Shenzhen,China]

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we protect your Personal Information. Your continued use of the Website and Services after the changes take effect constitutes your acceptance of the updated Policy.

Effective Date: [2025.12.1]